Bambu Lab A1 - Product reminder
Bambu Lab announces a voluntary recall of the cables of the 3D A1 printer heating plate, following reports of overheating and degradation.
The company apologizes for the inconvenience caused and offers customers concerned to replace the defective cables free of charge with reinforced cables.
To benefit from the recall, customers must fill out an online form and follow the replacement instructions.
The blog ensures that customer safety and satisfaction are its priority and that it works to improve the quality of its products.
If your cable is intact to protect your cable proactively against future damage, Bambu Lab has designed a cable protector that acts as additional stress relief.
This device is installed in 30 seconds without any tools and makes it possible to limit the angle of curvature of the cable, thus offering preventive protection.
Over the next month, Bambu will send cable protectors to all of its customers who have already made purchases.
Upon receipt of the cable protector, we invite customers to install it without delay on their heating cable.
It is crucial to disconnect the printer before making this installation for security reasons.
For those who need an immediate solution, we offer an alternative: a 3MF file for the Protector cable is available in [download] (https://makerworld.com/en/models/158862?ref=blog.bambulab.com#Profileid-174376)))
and in printing.