Bambu Lab A1 - Product Recall
Bambu Lab announces a voluntary recall of the A1 3D printer’s heated bed cables following reports of overheating and degradation.
The company apologizes for the inconvenience caused and offers affected customers to replace defective cables with reinforced cables free of charge.
To benefit from the recall, customers must fill out an online form and follow the replacement instructions.
The blog ensures that customer safety and satisfaction are its priority and that it is working to improve the quality of its products.
If your cable is intact, to proactively protect your cable from future damage, Bambu Lab has designed a cable protector that acts as additional stress relief.
This device installs in 30 seconds without any tools and allows limiting the cable’s bend angle, thus offering preventive protection.
Over the next month, Bambu will ship cable protectors to all customers who have already made purchases.
Upon receipt of the cable protector, we invite customers to install it immediately on their heating cable.
It is crucial to UNPLUG THE PRINTER BEFORE PERFORMING THIS INSTALLATION for safety reasons.
For those who need an immediate solution, we offer an alternative: a 3MF file for the Cable Protector is available for download and printing.